Halton Borough Council has issued a warning after a resident received an email which claims to be from O2.

The information in the red boxes explains how we know this is a scam.

Halton Borough Council’s Executive Board Member for Trading Standards, Cllr Dave Cargill, said “The email is intended to cause alarm and prompt an immediate reaction by stating that this bill is for £228.

“If you receive an email like this, delete it without opening or clicking on any links.”

The warning comes at the start of Scam Awareness Month. Scammers are often experts in human behaviour; waiting to pounce on the unsuspecting, the shopper short of time or the consumer looking for a bargain.

During National Scams Awareness Month, Citizens Advice and the Chartered Trading Standards Institute, Halton Trading Standards and Citizens Advice Halton are raising awareness of the scams that can affect us all.

Trading Standards scams experts, Linda and Sue, will be out and about knocking on doors in areas that we know have been targeted by scammers and they’ll also be at the Halton Direct Links between 11 am and 2 pm on Wednesday 5 July (Widnes), Tuesday 11 July (Runcorn), Thursday 20 July (Runcorn) and Thursday 27 July (Widnes).

They’ll be easy to spot in bright pink t-shirts so please go along and talk to them! If you can’t come along to one of sessions and you want to talk to us about scams contact Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.

If you need advice on anything else please contact the Citizens Advice Consumer Helpline on 03454 04 05 06.