For an insight into the work of a social worker, the role of community care services and the progress of Council-run care homes, take a look at Halton Borough Council’s new Adult Social Care Annual Report.

Each year the Council produces a report to look back at what the Adult Social Care service has done in the previous year to provide care and support for some of the most vulnerable members of our local community.

It is an opportunity to look at how the Council has performed, what it has done well and where it can improve.

The 2018-19 report focuses on three key areas of adult social care and shines a spotlight on some of the services: The role of a social worker, including a ‘Day in the Life’;   Community Care, featuring case studies from the Reablement and Shared Lives services; and Care Homes, including progress on the four homes that the Council now owns and runs.

The report features performance figures including the results of the annual survey of service users. Headline figures include 89% of respondents extremely or very satisfied with the care and support they receive from Adult Social Care, an increase of 19.7% on the previous year.

Benchmarking against other authorities regionally and nationally put Halton higher than neighbouring authorities in Liverpool City Region and Cheshire for service uses who feel safe and those whose quality of life is improved.

The report can be found on the Council’s website:  

If you have any feedback on the report, details of how to get in touch are at the end of the document.