People living in Halton who are experiencing a mental health crisis can now access mental health support via a new 24/7 dedicated mental health crisis line: 01925 275 309.

North West Boroughs Healthcare NHS Foundation Trust has launched the crisis line to provide support 24 hours a day, seven days a week to people of all ages, including children and young people, who need urgent mental health support.

What to do if you need urgent mental health help:

  • Please call the new crisis line on 01925 275 309 and NHS staff will support you to get the help you need
  • The crisis line is available 24 hours a day, seven days a week and is open to people of all ages, including children and young people
  • The crisis line is now the first port of call for mental health crisis help– it is operated by people in your local area who will know how best to support you. If you call NHS 111 you may have to wait longer for help and will be redirected to this local service
  • Please note, A&E and 999 are not the best places to get help for the majority of mental health problems – call our crisis line to be directed to the best local service to support you
  • You should still call 999 or go to A&E if you have a life-threatening emergency requiring immediate mental or physical health assistance

Details of the crisis line and other sources of help available, including how to look after your mental health generally and during the covid-19 pandemic can be found on Halton’s mental health info point www.halton.gov.uk/mhinfopoint