Halton Trading Standards has been made aware of rogue traders operating in the Borough, pretending to be from The Council. 

The traders are nothing to do with HBC. They are telling residents that while fixing another property’s roof (probably not true), they noticed loose tiles on their roof (probably not true).

When the resident stated they did not require their roof tiles fixing, the traders became aggressive.

Halton Borough Council’s Executive Board Member for Trading Standards, Cllr Dave Cargill, said: “Halton Trading Standards advice is never to deal with cold callers, if you do need work carrying out, try to get written quotes from at least three different contractors before you decide on one.”

If you think you have been caught out by a rogue trader, please contact the Citizens Advice Consumer Helpline who will forward your details to Trading Standards.

If a scenario arises where you feel threatened then please contact the Police on their non-emergency number 101. In an emergency call the Police on 999.

If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133